| How do you sell much cheaper than the
airline ? |
| We have contracted airfares with various airlines on a volume
basis. We sell
these tickets to the public at a discounted rate. In this way the departure date could be this week or next month and the price
remains the same.
|
|
What is
considered "last minute flight" ? |
|
When one travels on very short notice (within
approximately 7 days), the airlines usually charge more than 5 times the amount
that they would normally charge for the same airline ticket purchased 21 days
away. This is where we come in. We have been specializing in this kind of
"last minute"
airfare since 1991. Contact us to see the surprising difference between
our last minute price and the airline's last minute price.
|
| Do
you have a license ? |
|
Yes. We are a licensed travel agency registered with the California
Attorney General's Office as a certified Seller of Travel (license
#2026279). Feel free to
look us up.
|
| Can I go to my travel agency and buy the same ticket ? |
| No. Different agencies have different prices. We recommend you compare our prices with your agency.
|
| How do I get the ticket ? |
|
As licensed travel agents, we do most of the work for you.
Most of the time we will issue an electronic ticket. As soon as we receive
your payment, we will email you an itinerary and give you a confirmation number
and a ticket number which you verify later with the airlines directly. In
the case of a paper ticket, we will ship it to you via Federal Express and give
you a tracking number.
|
| Do
you have fares for children?
|
| Adults and
children pay the same fare for domestic tickets. However, for
children aged 2-11 we do have discounted fares for certain
destinations. Contact us for details.
|
| Can I get frequent flyer miles ? |
| Yes, all
tickets we issue allow frequent flyer miles.
|
| Is the ticket refundable ? |
| While most
tickets we issue allow refundable tickets, some tickets are not. Contact us with your travel information and we will be
able to make the determination for you.
|
| Can I change the outbound travel date ? |
|
Different airlines have different rules concerning this.
Please contact us with your travel information and we will be able to make the
determination for you.
|
| Can I change the return date ? |
| In some cases the
return date can be changed for a fee anywhere from $0 to $400. This fee is beyond our control and goes
directly to the airlines. However, there are certain tickets
whose return dates cannot be changed at all. Please contact us
for further details.
|
| Can I get a refund if I do not use the return ticket? |
|
No. Unused portions of airline ticket(s) are non-refundable.
|
|
Can I change the airline on my return travel ?
|
|
No. The airline must be the same as the originally
scheduled airline.
|
| Can I request advance seating ? |
|
Yes. Please contact us if you are interested.
|
| How do I pay ? |
|
We accept
Visa, Mastercard, American Express, Discover, Diner's Club, PayPal, Western Union,
and money orders.
|
| If I do not have a credit card what do I do ? |
|
Without a credit card, you may send payment through Western Union,
PayPal, or money order. Please contact us to make
arrangements.
|
| After the reservation is made how long
can I hold the reservation ? |
| We advise you to
make the purchase as soon as you are sure you will be traveling. However,
if you are uncertain then we can hold the reservation for you for 24
hours.
|
| Do I get a receipt ? |
|
Yes. We will mail you a receipt and email you an itinerary and confirmation
number.
|
| How do I know the amount charged ? |
|
This not only applies to us, but to any online merchant:
We advise you to call your bank at the end of any online transaction (or
transaction over the telephone) and verify
if the agreed amount is charged.
|
| What are your hours ? |
|
We are open Monday to Friday, 8 am to 6 pm (Pacific Standard Time) with the
exception of public holidays.
|
If
this still does not answer your question, please feel free to call us at 1-800-FLY-NOWW or 1-800-359-6699 during business hours or email us at any time.
|
